Terms and Conditions

By accessing the Silent Heroes Award (“SHA” in short) website ( https://www.sgsilentheroes.com), you unconditionally accept to be legally bound by these Terms & Conditions. These are the Terms & Conditions you must agree to when using any service or product made available by Silent Heroes Awards. You are recommended to review the Terms & Conditions, each time you access this site. If you do not agree to any of the terms or conditions contained herein, please cease use of this website immediately.

Data Protection Policy

The purpose of this policy (“Data Protection Policy”) is to inform you of how SHA & its associated organization – Civilians Association (Singapore) (“CAS” in short) manages Personal Data (as defined below) which is subject to the Singapore Personal Data Protection Act (No. 26 of 2012) (“the PDPA”). The PDPA establishes a data protection law that governs the collection, use, disclosure and care of personal data stored in electronic and non- electronic forms. Please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

The holding and processing of personal data is for any purpose reasonably connected with the administration of the Award including publicising the award. The person submitting the nomination confirms that they have the necessary consents to disclose personal data of the nominee. This Data Protection Policy and your use of this website shall be governed in all respects by the laws of Singapore. For more information of PDPA in general, please visit the Personal Data Protection Commission’s Website (http://www.pdpc.gov.sg).

Force Majeure

Under the circumstances of Force Majeure, CAS and/or it’s agents or representatives of Silent Heroes Award committee will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations that is caused by events outside its reasonable control. Such events include but are not limited to any act, event, occurrence. omissions inclusion, and/or accident of any kind beyond CAS and/or it’s agents or representatives of Silent Heroes Award committee’s reasonable control including, but not limited to, restrictions of law, regulation, orders, or other government, directives, public and/or private disputes, acts of God, third party mechanical or other equipment breakdowns, fire, floods, terror attacks, public upheavals, riots, destruction of any kind, power cuts, interruption or failures of telecommunications and/or digital transmission hardware and/or soft, internet failures or delays, storms, weather, delays in commuting, or other similar events.

Disclosure of Information for safety and security

It is a condition of the use of this website that you respect the safety and well-being of everyone present (physically and digitally) participating in the Silent Heroes Award event. CAS works with a wide range of people from different backgrounds, including government, private enterprise, social welfare groups, public communities and individuals. Each and every person deserves to learn in a healthy, safe, and progressive environment. To the extent permissible by law in the Republic of Singapore, those shortlisted as possible recipients of the awards must disclose if they are an undischarged bankrupt, have any criminal records, and/or have committed or are intending to commit any crimes, or to engage in any behaviour that may present any danger or threat to any person(s) and/or property within your area (physical and electronic) of influence.

The Silent Heroes Award committee, at its sole discretion. may choose to accept and/or expel any participant(s) from the awards and/or any related events without giving any reason or explanation to you. Under certain circumstances, you may be expelled immediately, during, and/or before the awards events with no explanation of any kind and/or amount regardless of any other Terms & Conditions.

These circumstances include, but are not limited to: 

 use of violence (physical, emotional, verbal, and/or non-verbal) against any otherparticipant and/or an employee, owner, partner, associate, CAS and/or it’s agents or representatives of Silent Heroes Award committee.

behaviour that may put any individual. group, or property (physical and/or digital) at risk of harm;

 damage and/or destruction of property (physical and/or digital) that belongs to CAS and/or it’s agents or representatives of Silent Heroes Award committee, and/or other participants;

 harassment of any kind, including but not limited to physical, sexual, emotional, electronic and/or digital and telecommunications-induced, to any individual and/or group, either via physical and/or electronic means when present at a facility of Silent Heroes Award event,
including rented and third-party venues which are in use by CAS;

 your removal by the venue authorities, public authorities, and/or private security personnel;

 upon discovery of your involvement in a crime of any nature and severity (disclosed and/or undisclosed) pending investigation, court proceedings, and/or you being wanted by any public authority;

 your admission of committing and/or intention to commit, abet, and/or participate in a crime of any nature and severity;

 any reason for which CAS and/or it’s agents or representatives of Silent Heroes Award committee may feel that you are unfit to remain at the venue, and/or a threat, menace, liability and/or a danger to yourself, to any person(s) and/or to properly of any kind (electronic and physical);

 under any of these and/or similar and/or valid circumstances, CAS and/or it’s agents or representatives of Silent Heroes Award committee reserves the right to ask for, request, and/or direct legal and authorized personnel to assist in your removal from the premises. At the CAS’s sole discretion, we may proceed to take further action within the confines of the law as permitted within the Republic of Singapore.

Copyright Information

All contents – editorial, graphic, and auditory – on the Silent Heroes Award website and other places of marketing, advertising, public relations, and communications are protected under Singapore copyright laws, international laws, and other treaties governing copyright issues and practices. No part of this website nor its contents may be reproduced in part or whole in any way without the prior written consent of CAS. All material submitted as part of any entry and the copyright thereof, as well as the rights of any interviews, shall become the property of CAS. No entry or supporting material will be returned.

Waiver of Liability

The information contained in this website is provided on an as-is basis. While reasonable effort has been made to present these contents ethically, the topicality, accuracy, quality, and completeness of the contents on this website cannot be guaranteed. CAS and/or it’s agents or representatives of Silent Heroes Award committee, will not be held liable or responsible for any direct or indirect consequence or misfortune whatsoever that may result from using the contents provided on this website. While reasonable effort has been made to maintain the security of this website, CAS and/or it’s agents or representatives of Silent Heroes Award committee will not be held liable or responsible for any direct or indirect consequence or misfortune owing to security lapses that may result in data loss of any kind, electronic viruses and infections of any kind, system crashes of any kind, and/or any other software and hardware malfunctions that may be deleterious in nature.

Indemnity Notice

You fully acknowledge and fully accept that by accessing, interacting, and using any part of this website you are at risk from any common and uncommon issues affecting websites, internet connections, and all other data-related matters. You are using this website at your own risk and therefore indemnify and hold free from any and all blame, liability or guilt CAS and/or it’s agents or representatives of Silent Heroes Award committee. These Terms & Conditions may be changed at any time solely by CASand/or its agents or representatives of Silent Heroes Award committee without notice to you. Any toolkits, guide books, and/or other document sources, including but not limited to websites, content management systems, HTML documents, PDFs, e-reader format documents, physical and/or printed paper documents, that provide information, advice, and/or opinions are considered non-commercial documents and are intended purely as guides. These documents contain opinions and speculations that may or may not work as intended and/or as expected.

By using the whole and/or any part of these documents you fully accept and fully agree to indemnify and hold free CAS and/or its agents or representatives of Silent Heroes Award committee free from any and all liability and blame including, but not limited to, financial misfortune and/or loss, bankruptcy, data losses, data corruption, job loss and/or career setbacks of any kind, personal and professional misfortune, emotional damage, health problems, mental, physical, psychological, emotional problems and/or injuries, accidents and/or death of any type. The entire contents of these documents are based on internal research and discussions conducted by CAS and may not be free from errors and therefore any reliance or use of any information contained in any part of these documents is entirely at your own risk and you take full responsibility for such actions.

Privacy Policy

CAS may operate several websites. It is CAS ‘s policy to respect your privacy regarding any information we may collect while operating our websites. Like most website operators, CAS  and/or it’s agents or representatives of Silent Heroes Award committee may collect non-personally- identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference. referring site, and the date and time of each visitor request. The purpose in collecting non-personally identifying information is to better understand how Silent Heroes Award nomination visitors use its website. From time to time, CAS and/or it’s agents or representatives of Silent Heroes Award committee may release non-personally- identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. CAS  and/or it’s agents or representatives of Silent Heroes Award committee also collect personally-identifying information and only discloses personally-identifying information under the laws of the Personal Data Protection Act to vetted and authorised members of the CAS, Silent Heroes Award committee and judging panel.

Gathering of personally-identifying information

Certain visitors to the Silent Heroes Award’ s website choose to interact to gather personally- identifying information. The amount and type of information that Silent Heroes Award committee gathers depends on the nature of the interaction. For example, we ask nominators who use Silent Heroes Award nomination and contact forms to provide personal details, including a name and email address. In each case, Silent Heroes Award committee collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Silent Heroes Award. Visitors and nominators can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Silent Heroes Award events online and offline as may be appropriate.

Aggregated Statistics

CAS and/or it’s agents or representatives of Silent Heroes Award committee may collect statistics about the behaviour of visitors to its websites. For instance, CAS may monitor our sites or use spam screened by spam-blocking software services to help identify spam. CAS and/or Silent Heroes Award committee may display this information publicly or provide it to others.

Protection of certain personally identifying information

CAS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Silent Heroes Award’s behalf or to provide services available at Silent Heroes Award’s website and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Silent Heroes Award’s website(s), you consent to the transfer of such information to them. CAS and/or representatives of Silent Heroes Award committee will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, CAS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when CAS believes in good faith that disclosure is reasonably necessary to protect the property or rights of CAS and/or it’s agents or representatives of Silent Heroes Award committee, third parties or the public at large.

If you are a user of a Silent Heroes Award’s website and have supplied your email address, CAS may occasionally send you an email to inform you of events and outcomes, solicit your feedback, or just keep you up to date with what’s going on with CAS’s activities. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. CAS takes all measures reasonably necessary to protect against the unauthorized access use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. CAS may use cookies to help identify and track visitors, their usage of Silent Heroes Award’s websites, and their website access preferences. Silent Heroes Award’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Silent Heroes Award’s websites, with the drawback that certain features of Silent Heroes Award websites may not function properly without the aid of cookies.

Privacy Policy Changes

CAS may change its Privacy Policy from time to time at it’s sole discretion. CAS therefore encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Private Disclaimer & Consent

I hereby agree and give my unreserved consent to have my personal information collected for any programs/contests/awards organised by CAS/SSH to be used for administering the programs/contest/awards or as otherwise as set out in the programs/contests/awards rules except where prohibited by law. 
Participation in CAS/SSH programs/contests/awards constitutes the entrant’s and his or her nominee’s/nominator’s consent to the storage, use and disclosure, marketing of the entrant’s and or nominee’s/nominator’s identity or supporting documents in the form of image, video, whereabouts as required for the programs/contests/awards.

Rights of use

Further to the above consent, all submissions made via CAS/SSH websites, emails or by any other means be in the form of testimonials. videos, images or any other materials should be free from copyright limitations and, it is the sole responsibility of the person who submitted to us to get clearance and permission from the relevant source/s before submitting. CAS/SSH or its agents shall in no way be liable for any responsibility for the same.

Special Mention

Silent Heroes Award website is built from originally developed HTML + WordPress and responsive platforms which is a creation of
MALINC | Crafting Gobal Business-Design Experiences

Needing more clarification? Please contact us and we’ll be happy to clarify your requirement.

Recognising humanity with an award that expresses gratitude of our society for their kindness towards fellow individuals, families, community and environment. Through this award, we look forward to inspiring more to become Silent Heroes. Someday soon, everyone shall be a Silent Hero, not only in Singapore but globally.